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100% Communication Promise
You want to be informed at all times with your progress and that's our goal. With
IMCUSA you're 100% informed 100% all of the time. read more
Our Deletion Warranty
Once an item is corrected on your credit reports it should not return. If it does, you
can rest assured that IMCUSA will work to ensure it is verified and accurately reported
for free. read more
Satisfaction Guarantee
Your satisfaction is our promise. You can feel safe knowing that IMCUSA stands behind our
service. You have nothing to risk and everything to gain. read more
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You are able to review your file with us 24/7 via your own back office account which is
created when you are accepted into our program. Here you are able to view specific accounts
and our progress on them. You are able to post questions and receive answers from our support
staff.
Here's an example of what your back office account looks like:
Additionally, as we work to improve your credit, the credit bureaus will send updated copies of your credit reports directly to your home. So, when you have items removed or improved, you will see them first on your subsequent credit report. You will also receive regular updates from us via e-mail on the progress of your disputes.
Finally, if you are using one of our recommended credit report monitoring sites ( MyCreditKeeper.com), you will be able to view your credit at any time.
If you still have questoins that were not answered by our question page, please do not hesitate to call us, to use our online chat support, or to send us an e-mail. A credit consultant is readily available to answer your questions.
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